Lotte New York Palace Hotel | New York City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

455 Madison Avenue, New York City, New York, United States of America, NY 10022

“The hotel is perfectly situated just behind St. Patrick's Cathedral, making it an excellent base for visiting Rockefeller Center and enjoying everything NYC has to offer.”view full review

View hotel on map

“An excellent stay with unforgettable experiences in NYC” view full review

Top location:Highly rated by recent guests(10.0)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Private parking is possible on site at USD 90 per day.

Wireless internet is available in the hotel rooms at USD 15.99 per day.No internet access available.

Other information

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

Pets are not allowed.

English, German, Spanish, Italian, Russian, Korean

Number of floors:54

Number of rooms:909

Former name

The Towers at The New York Palace

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

4 persons

360 sq. feet

Bed options:

2 Double beds

room details

Check Prices

Guest Room

Max:

4 persons

360 sq. feet

Bed options:

2 Double beds

room details

Check Prices

Studio Suite

Max:

4 persons

410 sq. feet

Bed options:

1 King Size Bed

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

New York City 3.5 mi

Airports

LaGuardia (LGA) 7.3 mi

Teterboro (TEB) 12.4 mi

Train

Grand Central Station2300 ft

Bus

Bus stop400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Living Space

The corner King Suite provided us with amazing panoramic views along with perfect amenities. The spacious room design made our stay feel truly indulgent and comfortable, often feeling like our own private haven in the heart of the city.

Sophia Mitchell. USA, 2024-03-15Read full review on

Really good Dining

We dined at the hotel restaurant for breakfast, and the menu was truly really good. The eggs benedict was cooked to perfection and plated beautifully, making it a good start to our day. Every dish we ordered exceeded our expectations.

Chris Thompson. Canada, 2024-07-22Read full review on

Prompt In-room Service

In-room dining was a highlight of our stay. Every time we ordered, the food arrived swiftly and was piping hot. It was comforting to know we could enjoy restaurant-quality meals right in the comfort of our room.

Amanda Kelly. Australia, 2024-11-28Read full review on

Very nice Meeting Space

I held a business meeting in one of the conference rooms, and the audiovisual equipment was great. The spacious layout and elegant decor fostered a productive atmosphere, making my meeting a great success.

Michael Johnson. New Zealand, 2024-08-04Read full review on

What’s included

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Entertainment
Spa & wellness center
Steam room
Beauty treatment
Massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Garden furniture
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Media

CD player

Location

455 Madison Avenue, New York City, New York, United States of America, NY 10022

Map view

street view

455 Madison Avenue, New York City, New York, United States of America, NY 10022

City landmarks

20 West 34th Street

Empire State Building

2800 ft

Square

Times Square

3600 ft

Parks

Central Park

1.7 mi

Parks

Bryant Park

3700 ft

Parks

The High Line

1.9 mi

Museums

The Metropolitan Museum of Art

1.6 mi

Libraries

New York Public Library

3100 ft

Square

Macy's

1.1 mi

Broadway Theatre

Broadway

3500 ft

Tower

Trump Tower

2100 ft

405 Lexington and 42nd St.

Chrysler Building

3300 ft

New York City

Manhattan Skyline

1.0 mi

Museums

American Museum of Natural History

1.6 mi

Museums

Madame Tussauds New York

5200 ft

Zoo

Central Park Zoo

4400 ft

Gallery

Frick Collection

1.1 mi

Libraries

Pierpont Morgan Library

3700 ft

Square

Herald Square

1.1 mi

Public Building

United Nations New York

5200 ft

Museums

Intrepid Sea

1.4 mi

Stadiums

Madison Square Garden

1.5 mi

Square

Pulitzer Fountain

3200 ft

Nearby

Landmark

Rockefeller Center

1200 ft

30 Rockfeller Plaza Enter on West 50th Street

Top of the Rock

1600 ft

Church

St. Patrick's Cathedral

300 ft

Museums

The Museum of Modern Art

1600 ft

Mall

Fifth Avenue

800 ft

Midtown East

1200 ft

Parks

Paley Park

1000 ft

Restaurants

Ellen's Stardust Diner

2800 ft

1650 Broadway

Villard

0 ft

455 Madison Ave Lotte New York Palace

Trouble's Trust

100 ft

455 Madison Ave At 50th Street

Tavern on 51

100 ft

455 Madison Ave At 50th Street

Maloney & Porcelli

400 ft

37 E 50th St

Pomme Palais

300 ft

455 Madison Ave New York Palace

Inside Park at St. Bart's

700 ft

109 East 50th St on Park Avenue

Fresco by Scotto

500 ft

34 E 52nd St Between Park and Madison Avenues

Sushiden Madison Ave

600 ft

19 E 49th St

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

Spacious rooms

Prime location

Service inconsistency

Dining reservations needed

8.4/10

Great

Rooms

9.0

Location

10.0

Service

8.4

Dining

6.8

Ruth

United States of America, December 2024

8.0/10

Our recent stay at the Lotte NY Palace was exceptional, thanks to the attentive staff and the beautiful views of St. Patrick's Cathedral from our room. The spacious accommodations were perfect for our family, and the location made exploring Central Park and other NYC attractions incredibly easy. However, some minor service issues arose, affecting the overall value of our experience.

Rooms

9.0

The room was spacious and featured large windows that offered a stunning view of St. Patrick's Cathedral. It had ample space for our family of four, which we really appreciated.

Service

8.0

The staff genuinely went above and beyond to make our stay special, particularly with the early check-in and thoughtful surprises for our kids. However, there were a few moments when the response time could have been better.

Location

10.0

The hotel is conveniently located right behind St. Patrick's Cathedral, making it easy to walk to major attractions like Rockefeller Center and Central Park.

Dining

6.0

Dining options around the hotel were plentiful, but our attempts to secure breakfast at the hotel were hindered by limited availability during our stay.

Facilities

7.0

The hotel offers a luxurious ambiance with beautifully decorated spaces, though there were some limitations in the kitchen amenities in our suite.

Greg

United States of America, December 2024

7.8/10

The hotel has an exceptional location near major attractions like Rockefeller Center and Central Park, making it ideal for tourists. The rooms are spacious, especially appreciated for family stays, and offer unique views of St. Patrick's Cathedral. However, the service can be inconsistent, with long check-in lines and some staff interactions not meeting high expectations.

Rooms

9.0

The rooms are spacious with huge windows that offer stunning views, providing a comfortable retreat after a long day exploring the city.

Service

7.0

While many staff members were attentive, I experienced long wait times during check-in and check-out, which could be frustrating.

Location

10.0

The location is perfect for anyone planning on visiting nearby attractions, located just a block away from 5th Avenue and close to great restaurants.

Dining

6.0

Dining options were decent, but I found the breakfast selection to be somewhat limited for a hotel of this caliber.

Facilities

7.0

Although the hotel offers many facilities, including entertainment options and a spa, some areas felt dated and could use some updates.

Florence

United States of America, November 2024

8.2/10

The New York Palace is a truly remarkable hotel with a prime location in Midtown East, making it easy to explore nearby attractions like Central Park and Rockefeller Center. The spacious rooms, especially with views of St. Patrick's Cathedral, are impressive and offer great value for the price. However, some service aspects, particularly in terms of personalized attention and dining reservations, could use improvement. Overall, it's a luxurious choice for an unforgettable stay in New York City.

Rooms

9.0

The rooms are extremely spacious and beautifully decorated, especially those offering views of St. Patrick's Cathedral. It's quite a treat, particularly for special occasions.

Service

7.0

While the staff was generally attentive and helpful, there were moments where the personal touch was lacking, especially for a hotel of this caliber.

Location

10.0

The hotel's central location is perfect for anyone visiting NYC, with major attractions just a walk away and easy access to transportation.

Dining

7.0

Although the on-site dining, especially breakfast at the Pomme Palais, was delightful, the need for reservations even for guests was a bit inconvenient.

Facilities

8.0

The hotel offers impressive facilities, including a fitness center and concierge services that enhance the overall experience. However, little quirks like the kettle rental felt unnecessary.

Spacious rooms

Service inconsistency

Michael

United States of America, November 2024

8.8/10

I had a wonderful experience at this hotel, thanks to the exceptional staff and spacious accommodations. The location is simply perfect for exploring the city, with easy access to various attractions. However, I did find that the dining options could use a bit more variety to make it truly outstanding. Overall, it was a fantastic experience with minor room for improvement.

Rooms

9.0

The rooms were spacious and beautifully decorated, providing stunning views of St. Patrick's Cathedral.

Service

10.0

The service was outstanding, with staff going above and beyond to ensure my comfort and satisfaction.

Location

10.0

The hotel is centrally located, making it a breeze to walk to attractions like Rockefeller Center and Central Park.

Dining

7.0

While the food quality was great, I felt that the dining options were somewhat limited, particularly for breakfast.

Facilities

8.0

The amenities were enjoyable, especially the well-maintained fitness center, but a few more options would enhance the experience.

Brian

United States of America, October 2024

9.2/10

My stay at this hotel was truly special, with exceptional staff service that made us feel right at home. The spacious accommodations were a highlight, particularly appreciated by my family. While the location is ideal for exploring the city, the front desk metrics during peak times could use some improvement, leading to longer wait times. Overall, it was a delightful experience with beautiful views, particularly of St. Patrick's Cathedral.

Rooms

9.0

The rooms were spacious, with stunning views of St. Patrick's Cathedral. It was perfect for our family of four, providing ample space and comfort.

Service

10.0

The service was incredible, especially from staff members like Daniel, who were attentive and genuinely interested in making our stay enjoyable.

Location

10.0

The hotel is centrally located, making it easy to walk to key attractions like Rockefeller Center and Central Park.

Dining

8.0

Dining options were very satisfying, and the convenience of room service made it easy to unwind after a long day of sightseeing.